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Got hands or hooves so dry that they crack? We made this delicious butter balm for a few close friends who had skin in need of some extra attention and serious thirst-quenching. For times like these, a normal moisturizer just won’t cut it. Learn to love those extra dry areas such as hands, knees, heels and elbows that always seem to be a little rougher than the rest.
Shea Butter is one of the most intense moisturizing ingredients around, however, on its own, it’s too hard to apply to the skin. We mixed in some other hydrating and healing ingredients to help make it easier to rub in to deliver the moisture to where it’s needed most. After getting feedback from our customers, we gave it a delicious scent that smells like Vanilla cookies. Now all you have to do is try not to eat it. Also doubles as a yummy lip balm.
Butyrospermum Parkii (Shea Butter), Cocos Nucifera (Coconut) Oil, Cera Alba (Beeswax), Cannabis Sativa (Hemp) Seed Oil, Piroctone Olamine (Olamine Salt), Allantoin, Tocopherol (Natural Vitamin E), Natural Vanilla Fragrance.
Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.
We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.
Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.
My Shea Sorbet is hard. What’s the best way to apply it?
At room temperature Shea Sorbet is solid and can be a bit harder in the winter months. The best way to apply it is to rub a small chunk of the balm in between hands to warm it up to body temperature and then generously apply to your rough spots and allow to soak in overnight. If treating really crusty hooves, apply and cover with socks to help lock in that extra moisture.
Are your moisturizers made of milk?
We aren’t called MooGoo because our moisturizers are made of milk. If you think about it, putting any meaningful amount of fresh milk into a cream and putting it on a shelf in a store for a while would not end well – yuck! We do use ethically and sustainably sourced Milk Protein from a credible Australian supplier in some of our skincare products because research has found that it helps to increase skin elasticity by up to 20%.
I see fragrance in the ingredients list, what is the fragrance exactly?
When it comes to fragrance, in the past we tried to keep our products fragrance-free as many of our customers were allergic to them. At the same time, the overall response from our customers is that they prefer our moisturizers with a subtle fragrance. To do this, we had to make sure that the inclusion of any fragrance wasn't going to compromise the gentleness of our formulas.
The main concern with most fragrances is that they’re often made with phthalates. Of course, we don’t use these in our formulas because they’re well-known to be irritating to the skin, often causing dryness and itching. Instead, we use a blend of non-irritating, hypoallergenic fragrances that are suitable for even the most sensitive skin. Each part of this fragrance blend is below the EU’s allergy threshold, and we have used it in many of our products for years now without any reactions. The fragrances we use are proprietary blends from a company we work with, so unfortunately, we cannot reveal their exact details. Think of it as our top secret, reaction-free recipe!
Is this product pH balanced? What does that mean?
Yes, it sure is! The pH level of our moisturizers is balanced to 5.5, which is similar to human skin. Essentially, pH can be measured from 0 to 14 depending on how acidic or alkaline a substance is. Since our skin sits at a pH of about 5.5, it’s slightly acidic. Healthy skin can retain moisture, maintain a robust microbiome and keep irritants away. We of course want to support this, so using creams that are pH balanced to match our skin is one of the best ways to do this.
Order Processing
All orders are dispatched from MooGoo USA HQ within 5 business days of placing your order.
Free Shipping
All USA orders over $35.00 qualify for Free Shipping. This excludes international shipments. Discount codes affect the subtotal of your order and the minimum spend to qualify for the Free Shipping offer.
Flat Rate Shipping
All USA orders under $35.00 will incur a $6.50 flat-rate shipping charge. We ship your goodies through USPS. You can expect your order to arrive within 5 to 10 working days.
Returns
MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused. Read more on shipping and returns in our terms and conditions.
Got hands or hooves so dry that they crack? We made this delicious butter balm for a few close friends who had skin in need of some extra attention and serious thirst-quenching. For times like these, a normal moisturizer just won’t cut it. Learn to love those extra dry areas such as hands, knees, heels and elbows that always seem to be a little rougher than the rest.
Shea Butter is one of the most intense moisturizing ingredients around, however, on its own, it’s too hard to apply to the skin. We mixed in some other hydrating and healing ingredients to help make it easier to rub in to deliver the moisture to where it’s needed most. After getting feedback from our customers, we gave it a delicious scent that smells like Vanilla cookies. Now all you have to do is try not to eat it. Also doubles as a yummy lip balm.
Butyrospermum Parkii (Shea Butter), Cocos Nucifera (Coconut) Oil, Cera Alba (Beeswax), Cannabis Sativa (Hemp) Seed Oil, Piroctone Olamine (Olamine Salt), Allantoin, Tocopherol (Natural Vitamin E), Natural Vanilla Fragrance.
Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.
We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.
Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.
My Shea Sorbet is hard. What’s the best way to apply it?
At room temperature Shea Sorbet is solid and can be a bit harder in the winter months. The best way to apply it is to rub a small chunk of the balm in between hands to warm it up to body temperature and then generously apply to your rough spots and allow to soak in overnight. If treating really crusty hooves, apply and cover with socks to help lock in that extra moisture.
Are your moisturizers made of milk?
We aren’t called MooGoo because our moisturizers are made of milk. If you think about it, putting any meaningful amount of fresh milk into a cream and putting it on a shelf in a store for a while would not end well – yuck! We do use ethically and sustainably sourced Milk Protein from a credible Australian supplier in some of our skincare products because research has found that it helps to increase skin elasticity by up to 20%.
I see fragrance in the ingredients list, what is the fragrance exactly?
When it comes to fragrance, in the past we tried to keep our products fragrance-free as many of our customers were allergic to them. At the same time, the overall response from our customers is that they prefer our moisturizers with a subtle fragrance. To do this, we had to make sure that the inclusion of any fragrance wasn't going to compromise the gentleness of our formulas.
The main concern with most fragrances is that they’re often made with phthalates. Of course, we don’t use these in our formulas because they’re well-known to be irritating to the skin, often causing dryness and itching. Instead, we use a blend of non-irritating, hypoallergenic fragrances that are suitable for even the most sensitive skin. Each part of this fragrance blend is below the EU’s allergy threshold, and we have used it in many of our products for years now without any reactions. The fragrances we use are proprietary blends from a company we work with, so unfortunately, we cannot reveal their exact details. Think of it as our top secret, reaction-free recipe!
Is this product pH balanced? What does that mean?
Yes, it sure is! The pH level of our moisturizers is balanced to 5.5, which is similar to human skin. Essentially, pH can be measured from 0 to 14 depending on how acidic or alkaline a substance is. Since our skin sits at a pH of about 5.5, it’s slightly acidic. Healthy skin can retain moisture, maintain a robust microbiome and keep irritants away. We of course want to support this, so using creams that are pH balanced to match our skin is one of the best ways to do this.
Order Processing
All orders are dispatched from MooGoo USA HQ within 5 business days of placing your order.
Free Shipping
All USA orders over $35.00 qualify for Free Shipping. This excludes international shipments. Discount codes affect the subtotal of your order and the minimum spend to qualify for the Free Shipping offer.
Flat Rate Shipping
All USA orders under $35.00 will incur a $6.50 flat-rate shipping charge. We ship your goodies through USPS. You can expect your order to arrive within 5 to 10 working days.
Returns
MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused. Read more on shipping and returns in our terms and conditions.
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