Milk Shampoo Refill Starter Kit

• A natural, gentle shampoo that looks after your hair and your scalp
• Made with a combination of coconut and glucose-based cleansers
• Free from harsh synthetic detergents (SLS) that can dry out the hair
• Milk Protein helps protect hair fibers and revitalises its natural protective layer
• Free from silicone-based ingredients that can build up and weigh hair down
• Piroctone Olamine helps maintain and control the microflora of the scalp
• 100% Recyclable Aluminium Lined Pouch

This pack contains:

Milk Shampoo 500ml - Made using a combination of gentle Coconut and Glucose based cleansers, designed for people with sensitive scalps, itchiness or flakiness.

Milk Shampoo 2.5L Refill Pouch - Our MOO-ve to less in landfill! Buying in bulk not only helps save on plastic, but it also saves you a bit of MOO-lah too. The more you buy, the more you save. Bigger isn't always better, but it is when you're bulking. These pouches are also 100% recyclable with our TerraCycle Program, learn more here.

Bulk-sized saving is based on six 500ml Milk Shampoo products.

Aqua (H₂O’s Fancy Name), Cocamidopropyl Betaine (Coconut-Derived Cleanser), Decyl Glucoside (Glucose-Derived Cleanser), Lauryl Glucoside (Glucose-Derived Cleanser), Glycol Distearate (Emollient), Sodium Cocoyl Sarcosinate (Coconut-Derived Cleanser), Coco Glucoside (Glucose-Derived Cleanser), Glyceryl Oleate (Natural Ester), Piroctone Olamine (Olamine Salt), Fragrance - Oatmeal (Phthalate-Free), Allantoin, Hydrolyzed Milk Protein (For Hair Repair).

Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.

We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.

Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.

Why do we only make one shampoo?

We often get asked why we don’t make different shampoos specific to different hair types such as dry, oily, curly, thin, damaged etc. While we believe that people have different hair types and different hair needs, if you look closely at ingredient labels, you’ll notice that there often isn't much difference between products specifically made for each variation. In our opinion, we don’t think all the different types of shampoo are needed if you have a good formula (we think ours is pretty darn good). A shampoo made for oily hair would have a higher concentration of cleansers than one made for dry hair because more oil needs to be removed, but you can achieve much the same result by varying the amount of shampoo you use or washing your hair twice, if needed.

Does your shampoo strip colour?

When formulating our shampoo, we learned a lot in the process. “colour-lock Shampoo” is basically shampoo that is SLS-free and is not alkaline. Alkaline hair products open up the hair cuticle and leach colour out as well as make the hair feel squeaky (aka “clean”). Our Milk Shampoo is already SLS-free and a pH that is slightly acidic for the reasons mentioned above, so it’s “colour lock shampoo” by nature, although we don’t think it’s an accurate description. “Damaged hair” shampoos are also usually just lower in sulphates so we’ve got that covered already.

Will you ever bring out a shampoo bar?

As much as we love less plastic packaging, unfortunately, we aren’t able to make these and keep in line with our ingredient philosophy. Also, natural shampoo bars naturally are alkaline and alkaline hair products open up the hair cuticle and make the hair feel squeaky (aka “clean”) which we think isn’t great for the hair long-term.

I have dry / oily hair. Do you have a shampoo for that?

A shampoo intended for oily hair has a higher concentration of cleansers than a dry hair shampoo because more cleaning is required. But you can achieve much the same result by just varying the amount of shampoo you use.

Is this product made of milk?

We aren’t called MooGoo because our products are made with milk. If you think about it, putting any meaningful amount of fresh milk into a hair care product and then putting it on a shelf in a store for a while would not end well – yuck! We do use ethically and sustainably sourced Milk Protein from a credible Australian supplier in our hair care products because research has found that it helps to protect hair fibres and revitalize hair's natural protective layer.

If you want to know more about the Milk Protein we use, check out the General section on our FAQ page for more detailed information.

What does "Dermatologically Tested" mean?

You may have seen the term “Dermatologically Tested” on lots of products before, but did you know there’s not an actual definition or regulation for this term? Because that didn’t sit right with us, and because our aim is to make products for people with really sensitive skin, we decided to send a bunch of them off to be tested in an independent lab on 54 people who reported having sensitive skin. The results were given on a scale of 0 to 5 with 0 being no irritation or redness and 5 being a reaction. We’re happy to report that other than one person who had a reaction to the adhesive on the patch and another who found the patches painful to remove, all subjects reported 0 for redness and irritation for all the products we sent for testing. To check out the full report and summary of the test we did on this product, click here.

'Fragrance' is listed as one of the ingredients in this product. What does this mean?

When we first started making products, we used a blend of essentials oils to give them a lovely fragrance. But many people have severe reactions and allergies to them, even in small amounts. As a result, and because we make products for people with sensitive skin, we took them out of most products. Instead, we helped to develop a special kind of fragrant oil, whereby each component in it is less than the EU allergy threshold. This is how we can have a pleasant-smelling product without the reactions. The scents we use are proprietary blends from the company we get them from, and we’ve had no reactions since we made the switch. Also, of course, it is free from phthalates, which is the main concern in fragrances.

Order Processing

All orders are dispatched from MooGoo USA HQ within 5 business days of placing your order.

Free Shipping

All USA orders over $50.00 qualify for Free Shipping. This excludes international shipments. Discount codes affect the subtotal of your order and the minimum spend to qualify for the Free Shipping offer.

Flat Rate Shipping

All USA orders under $50.00 will incur a $6.50 flat-rate shipping charge. We ship your goodies through USPS. You can expect your order to arrive within 5 to 10 working days.

Returns

MooGoo has a 100% customer satisfaction policy. If you’re not satisfied with any product(s) you purchased from our website, we’ll happily organise a refund or exchange. Requests for returns and exchanges should be made within 60 days of the original order date and the product(s) must be substantially unused. Read more on shipping and returns in our terms and conditions.