We do our very best to reply to all emails and inquiries within 24 hours, but sometimes our replies can be blocked by email server spam settings and never reach your mailbox. If you have been in touch and not heard back from us in a reasonable amount of time, please give us a call and we can assist you immediately. We do take a break on weekends and public holidays though - our creams do a great job, but there’s no substitute for rest, relaxation and beauty sleep. We hope you’re getting enough of those things too!
If your inquiry is regarding an order shipping to New Zealand, Canada, Malaysia, South Africa, Ireland, Australia, United Kingdom or other countries in Europe, please visit our corresponding regional store for the best shipping options and customer support. You can toggle to our other online stores by using the dropdown menu in the top left hand corner of the screen.