My Shea Sorbet is hard. What’s the best way to apply it?
At room temperature Shea Sorbet is solid and can be a bit harder in the winter months. The best way to apply it is to rub a small chunk of the balm in between hands to warm it up to body temperature and then generously apply to your rough spots and allow to soak in overnight. If treating really crusty hooves, apply and cover with socks to help lock in that extra moisture.
Are your moisturizers made of milk?
We aren’t called MooGoo because our moisturizers are made of milk. If you think about it, putting any meaningful amount of fresh milk into a cream and putting it on a shelf in a store for a while would not end well – yuck! We do use ethically and sustainably sourced Milk Protein from a credible Australian supplier in some of our skincare products because research has found that it helps to increase skin elasticity by up to 20%.
I see fragrance in the ingredients list, what is the fragrance exactly?
When it comes to fragrance, in the past we tried to keep our products fragrance-free as many of our customers were allergic to them. At the same time, the overall response from our customers is that they prefer our moisturizers with a subtle fragrance. To do this, we had to make sure that the inclusion of any fragrance wasn't going to compromise the gentleness of our formulas.
The main concern with most fragrances is that they’re often made with phthalates. Of course, we don’t use these in our formulas because they’re well-known to be irritating to the skin, often causing dryness and itching. Instead, we use a blend of non-irritating, hypoallergenic fragrances that are suitable for even the most sensitive skin. Each part of this fragrance blend is below the EU’s allergy threshold, and we have used it in many of our products for years now without any reactions. The fragrances we use are proprietary blends from a company we work with, so unfortunately, we cannot reveal their exact details. Think of it as our top secret, reaction-free recipe!
Is this product pH balanced? What does that mean?
Yes, it sure is! The pH level of our moisturizers is balanced to 5.5, which is similar to human skin. Essentially, pH can be measured from 0 to 14 depending on how acidic or alkaline a substance is. Since our skin sits at a pH of about 5.5, it’s slightly acidic. Healthy skin can retain moisture, maintain a robust microbiome and keep irritants away. We of course want to support this, so using creams that are pH balanced to match our skin is one of the best ways to do this.